Anisa Sojka (2)
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FAQs
Voucher Code
Q: What is a voucher code, and how can it be used?
A voucher code is a unique combination of letters, numbers, or both that provides a discount or special offer when shopping online. To use it, locate the code during checkout, enter it in the designated field, and apply it to see the discount reflected in your total.
Q: Can voucher codes be combined with other promotions?
Many voucher codes cannot be combined with other discounts. Check the terms and conditions of the specific code to confirm its usage.
Discount Code
Q: Where can customers find discount codes?
Discount codes are typically shared via newsletters, promotional emails, or on the retailer’s website. Following social media channels might also offer access to exclusive discounts.
Q: Are discount codes time-sensitive?
Yes, most discount codes have an expiration date. It is advised to use the code promptly to avoid missing out on the deal.
Promo Code
Q: Are promo codes and voucher codes the same?
Yes, promo codes are often interchangeable with voucher codes. Both provide discounts or special offers.
Q: How does one redeem a promo code?
Promo codes can be redeemed at checkout. Enter the code in the promo code field and apply it to obtain the listed discount.
Coupon Code
Q: Can coupon codes be used in combination with gift cards?
Yes, coupon codes often work alongside gift card purchases, although some exclusions may apply.
Q: Are coupon codes available for sale items?
It depends on the retailer. Review the terms and conditions to verify whether sale items qualify for coupon code use.
Valentine’s Gift Guide
Q: What is included in the Valentine’s Gift Guide?
The Valentine’s Gift Guide features curated items such as jewellery, bundle sets, and accessories tailored for Valentine’s Day gifting.
Q: When is the Valentine’s Gift Guide available?
The guide is typically released a few weeks before Valentine’s Day to allow customers ample time to select and purchase presents.
Bundle Sets
Q: Are there any savings when purchasing bundle sets?
Yes, bundle sets often come at a discounted price compared to buying the individual items separately.
Q: Can items within a bundle set be purchased individually?
Yes, individual items are usually available for purchase separately but may not include the same discount as the bundle.
Gift Card
Q: How can a gift card be purchased?
Gift cards are available online and can be purchased in pre-set denominations. Customers can select the value during checkout.
Q: Can gift cards be used in conjunction with promo codes?
Yes, most retailers allow customers to apply both a gift card and a promotional code while shopping, unless otherwise specified.
Jewellery Categories
The Juliet Collection
Q: What makes the Juliet Collection unique?
The Juliet Collection is designed with elegance in mind, featuring timeless pieces perfect for special occasions or everyday wear.
Necklaces
Q: Are the necklaces adjustable?
Yes, many necklaces come with adjustable chains to provide a custom fit.
Bracelets
Q: What material options are available for bracelets?
Bracelets come in a variety of materials, including gold, silver, and mixed-metal designs.
Belts
Q: Can belts in the collection be customised?
Customisation options, such as adjusting the length, depend on the specific product. Refer to the product page for details.
Earrings
Q: Are hypoallergenic options available for earrings?
Yes, earrings made with hypoallergenic materials are available for sensitive skin. Check product descriptions for further information.
Rings
Q: Can ring sizes be customised?
Many rings are available in adjustable or multiple sizes. Ensure you select the correct size at checkout or contact customer service for guidance.
Hair Accessories
Q: What hair accessories are part of the collection?
Customers can select from clips, headbands, and other statement hair accessories, all designed to complement various outfits.
New-In
Q: How often are new items added to the collection?
New arrivals are introduced regularly. Keep an eye on the “New-In” section to explore the latest additions.
Q: Can exclusive offers be applied to new items?
This depends on the promotion. Check the terms and conditions to see if new arrivals are eligible for discounts.
For any additional queries not covered here, contact the customer support team for further assistance.